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Customer Reviews.

service

4

Enough said

15 November 2017

service

5

They made the booking and process very easy for me from the beginning. They followed up with good contact and even helped me when I left my bag in the car by going to get it for me. Lovely team.

15 November 2017

sales

5

Sold and Home delivered with a smile and professional touch

15 November 2017

service

5

The car drop off is very easy via the drive through and the assistants are on hand to take the car into the garage. The customer service girl was very efficient and I had the hire car sorted quickly. Faster than expected turnaround on the update.

15 November 2017

service

5

Very helpfull

14 November 2017

service

5

Well organised and clear communication

14 November 2017

service

5

See above - staff were very efficient and friendly and repairs were carried out very quickly

13 November 2017

sales

5

Lukas made us all feel very welcome at the centre. He offered us refreshments, answered all our questions and made the process very simple.

10 November 2017

service

5

Simple, professional experience from start to finish.

09 November 2017

service

5

Fast and very surprised to receive a message containing a health check video!

09 November 2017

sales

5

The sales person went through everything and snswered any questions we asked him

07 November 2017

service

5

Undertook service efficiently

06 November 2017

service

5

The best!!

05 November 2017

service

5

Again the knowledge and helpfulness of all staff

04 November 2017

service

5

EFFICIENT

03 November 2017

sales

5

Nothing was too much trouble and they gave us lots of their time, even at the end of the day. It feels very welcoming in the showroom, like a family! We are already talking about when we go back to get the next Mini!

01 November 2017

service

5

As above- the representative from BMW was so helpful

01 November 2017

service

5

My service experience was good.

01 November 2017

service

5

Easy, organised, excellent service

31 October 2017

sales

5

Phillip, the salesman and Ryan the Manager understood what I wanted and enabled me to finalise decision same day, excellent performance once again

31 October 2017

service

4

Would of been Completly Satisfied if mini service would of done the Brake oil change instead of bringing back in a few months againas did leave the Mini all Day

31 October 2017

service

5

My service experience was good because of Holly,she's a young lady who obviously knows her job and goes out of her way to ensure the customer is looked after

31 October 2017

service

5

Staff were great

30 October 2017

service

5

Mini service was able to fix my problem

26 October 2017

service

5

Holly was very helpful and efficient

25 October 2017

sales

5

Everything was sorted quickly and I was happy with the service

24 October 2017

service

5

Was welcomed and look after

20 October 2017

service

5

Excellent update

20 October 2017

sales

5

We were well looked after and we got the car we wanted for the price we wanted.

18 October 2017

service

5

Having made an appointment, they kept to the time and returned the car in excellent condition and of course clean inside and out. The customer service area is comfortable and so easy to wait while the work is completed.

18 October 2017

service

5

Because I am very happy with the service I received at all times.

18 October 2017

service

5

All was completed as advised and the facilities were good as well coffee etc.

17 October 2017

service

5

As above , work carried out in an efficient and timely manner.Excellent service from the Staff.

13 October 2017

sales

5

Lukas the sales executive was great from start to finish. Very informative about the car, not to pushy. He kept me informed along the way and was there to hand over the car at the end.

11 October 2017

sales

5

I have no complaints whatsoever

10 October 2017

service

5

Always most helpful and pleasant

10 October 2017

service

5

Car went in for MOT. The car passed. I had a while u wait appointment. I was greeted and the car immediately went for its MOT. in 2 hours all paperwork was completed and I was back on the road. Very efficient, reception team, car team, valet team.

06 October 2017

sales

5

Phillip Wallington kept me updated from start to finish and he was very helpful in finding me the right car at the right price.

06 October 2017

service

5

Very good service and car came back valeted

04 October 2017

service

5

An ongoing problem has been solved.

04 October 2017

sales

5

Again just for the customer service received

03 October 2017

service

3

I was booked in for my service in August and then when I arrived I was told that it had to be September so it was a wasted trip. When I returned in September I was again initially told that I was not eligible for the service but they were wrong.

03 October 2017

sales

5

Well looked after.

03 October 2017

sales

5

Car arrived in the timescale given. Pickup was easy and convenient.

01 October 2017

service

3

Same as above.

26 September 2017

service

5

Was offered a complimentary car wash, everyone was friendly and helpful from the moment I walked in

26 September 2017

service

5

Friendly and kept up to date

26 September 2017

sales

5

Very helpful, polite and informative service both in relation to the cat and the information provided on the finance options.

26 September 2017

sales

5

I found the whole purchasing experience to be nothing short of excellent, the staff were outstanding efficient and professional.

21 September 2017

service

4.5

Service completed on time, no issues at all. Only downside, as above, was the need to book in a long time in advance in order to be able to drop off/ pick up at Canary Wharf.

21 September 2017