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Customer Reviews.

service

5

Hassle free and in time

19 July 2017

service

5

Once again I was so impressed with your staff member. They were 3 members of staff light, were extremely busy & not only did Hollie get my car repaired on time but also managed to have my aerial repaired too.

16 July 2017

sales

5

Professional, knowledge staff. Happy to the extra mile.

14 July 2017

service

4

I am satisfied

14 July 2017

sales

5

Sytner staff always excellent. Have used them before and will use them again.

14 July 2017

sales

5

Chris Fox was my sales person. He answered every question I asked and was very professional with his answers and information. He made the whole buying of my 3rd Mini so special.

14 July 2017

service

5

Great service and customer care

14 July 2017

service

5

Personnel are very professional and very kind and helpful

14 July 2017

service

5

A great all round experience from start to finish

14 July 2017

service

5

Hollie is simply outstanding. As a customer, you feel informed, valued and looked after. You should not lose her!

13 July 2017

service

2

Messed up my first service did the incorrect one car had to go back again ( 2nd day without a car) then on return warning light for tyres was on phoned up they said yes it because you have new tyres key needs updating you need to pop in as we forgot

12 July 2017

service

4.5

I did have to wait for 20 minutes for an assistant to help me after my appointment time as they were in a meeting. She apologised and said that no one had told her I had arrived.

12 July 2017

service

5

Rebecca customer service skills are outstanding.

12 July 2017

sales

5

Sales team great , price competitive collection good too

07 July 2017

service

5

all good

07 July 2017

sales

5

From Start to finish we were looked after completely. Nothing was too much trouble for the sales advisor Phil and he looked after us and kept us informed at all stages. Car even arrived earlier than expected which was a bonus. A big thank you to Phil

06 July 2017

sales

5

The customer service I received was extremely prompt with all my answers successfully answered.

04 July 2017

service

5

Staff are very friendly and helpful

04 July 2017

service

5

Anything I need fixed on my car is dealt with without issue.

04 July 2017

sales

5

Friendly and helpful

04 July 2017

service

5

Everything was explained and I received brilliant service

03 July 2017

service

5

I was kept fully advised throughout the day and treated in a friendly and professional manner.

02 July 2017

service

5

Staff were so lovely, helpful and caring couldn't have asked to be greeted and served by better people. Really welcoming and instantly made me feel at ease and comfortable.

28 June 2017

service

5

Pleasant staff. Good surrounding. Thougher service. Cleaned after

28 June 2017

service

5

For me as I work in Canary Wharf its great dropping the car down and then they run it over to be fixed and bring it back for me. But also the team who keep you posted and make it easy for you.

27 June 2017

service

5

I can't say enough good things about you guys and I don't think I'm the one cause I have spoken to a few others who were waiting for their cars and they had also good things to say.

26 June 2017

service

5

Simple and easy experience

26 June 2017

service

5

All handled fine

25 June 2017

service

5

Was kept well informed of progress throughout the day.

24 June 2017

service

5

Efficient from start to finish from appointment through to pick up. Car was very clean inside and out. Video of service checks was useful to see too.

24 June 2017

service

5

Professional staff, great customer service

23 June 2017

service

3

The car wasn't ready on time despite my being clear that I had a meeting to get to, the car hadn't been particularly well cleaned it was ok and had been hoovered but not as good as Cooper Chelmsford

23 June 2017

service

5

As above answer

20 June 2017

sales

5

All the staff were so helpful and friendly. Knowledgeable but not pushy. When we collected the car, my husband had forgotten his driving licence (which was needed) and I had to go home to get it - Lois offered me the use of her car to do this.

20 June 2017

service

5

Because Rebbeca is so helpful.

16 June 2017

service

5

All done to a great standard

15 June 2017

sales

5

The rep at Sytner Mini, Brentwood - Lois was first class all the way through incuding sending updates to me as planned on her days off!

15 June 2017

service

5

Great Service if a little busy. Car was serviced in just under an hour. Downside was it took another 90mins to get it washed. Staff were great and even let me borrow an umbrella as it was raining!

13 June 2017

service

5

Extremely efficient.and kept me updated.

13 June 2017

service

5

All done on time, collection and delivery of my car a huge benefit, saved me so much time

12 June 2017

service

5

I found all the staff so helpful

06 June 2017

sales

5

Friendly helpful and knowledgeable staff pleasure to deal with.

06 June 2017

sales

5

Our salesman Phil was very patient and could not have been more helpful

05 June 2017

service

5

Service provided was beyond satisfactory, staff from the reception were great. Extremely happy with Hollie Langsworthy who provided excellent service and information during the whole process and kept me informed throughout.

05 June 2017

sales

5

The overall service and knowledge of Sytner was excellent

02 June 2017

service

5

Very professional and courteous service

02 June 2017

service

4

Customer service was very attentive and professional. They kept me informed every stage of the process.

31 May 2017

service

5

Superb service, I was fully informed of any work which needed doing prior to work being carried out.Very professional

30 May 2017

service

2

Our car drive shaft broke on a 2 year old car and although the breakdown service was great after the car got to Repair centre I was totally missed the wrong information. Reported leak also reported for second time still not fixed although car returne

25 May 2017

service

5

Polite and helpful adviser. Very happy