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Customer Reviews.

service

5

Good service

12 February 2018

sales

5

I absolutely have fallen in love with my car and thank George at Harold Wood for everything.

12 February 2018

sales

5

Dan Edwards was very helpful and patient in the process of ordering my new car and in understanding everything I wanted out of it.

12 February 2018

sales

5

The salesman - Phillip - was very knowledgeable about the car and made it very easy for me to make my decision without being at all pushy. The showroom experience was very lighthearted and informative. Ten out of ten

12 February 2018

service

5

Service was finished promptly and under the time stated. Car returned very clean. Staff very friendly.

09 February 2018

service

3

The complimentary wash always seems to be a problem

09 February 2018

sales

5

Nice new car, performs well, reached expectations. No hick ups

08 February 2018

sales

5

very pleased as car was delivered in 2 weeks and was contacted weekly by sales lois to keep me informed

06 February 2018

service

3

The service advisor Holly was very pleasant

06 February 2018

sales

5

The team went an extra mile to stay open later than expected to ensure that I was able to pick up my car on the agreed date.

06 February 2018

service

5

You are welcomed and greeted in a friendly manor, everything is easy and straight forward.

06 February 2018

service

5

No problems at all , always updated to where the Service is

05 February 2018

service

5

Hollie was very professional

05 February 2018

service

4.5

Good service

04 February 2018

service

5

HOLLIE, IS FANTASTIC AT WHAT SHE DOES SHE MADE ME FEEL REALLY LOOKED AFTER, CONTINUALLY UPDATING ME ON MY VEHICLE, MAKING SURE I WAS COMFORTABLE, I LOVED WATCHING THE INDEPTH VIDEO OF WHAT WAS DONE TO MY CAR

31 January 2018

service

5

The people were very polite and respectful and the car was returned to me in good time and clean conditionHowever as a down side you did have a collect and deliver service but this has been discontinued and I have to drive to the centre & wait.

31 January 2018

service

5

Could fault the sales man (Dan), and the Manager (Ryan) was very helpful, and patient.

30 January 2018

service

5

No problems. Friendly helpful staff & efficient service.

30 January 2018

service

5

Hollie is an asset to your company

29 January 2018

service

4

Warranty check thoroughly carried out

27 January 2018

service

5

Great service ! V clean car

27 January 2018

service

4

Reception area modern and comfortable.

25 January 2018

service

3

Following the visit, I noticed few marks on the drive side. Needing to make time to visit the centre again to see if they can buff out the marks

23 January 2018

service

5

Friendly & professional.

22 January 2018

sales

5

The sales executive was very engaging and knowledgable on the product , not pushy , but very helpful.

22 January 2018

service

5

They fixed the problem

20 January 2018

service

5

All went smoothly with texts, phinecallls and after service phone calls. Very helpful.

19 January 2018

service

5

Both my allocate person were very welcoming. Ensure they listen and try their best to solve my issues

19 January 2018

service

5

Excellent service

18 January 2018

service

5

Service is always great. Have had the pleasure of being looked after by Hollie Langsworthy on more than one occasion. Hollie always goes the extra mile and is a credit to you!

15 January 2018

service

4

The car was kept for 3 days and every day I was given a progress report on the work to be, and being carried out.

15 January 2018

service

4

As above, nothing at all wrong with the service received on the day, and staff were lovely.

14 January 2018

service

3

See answer to previous question. I also have a Ford company car, when I drop that car in for a service it takes maximum of 5 minutes.

09 January 2018

service

5

They managed to fit me in quickly and finished the servicing earlier than planned. They were happy to keep my car there for as long as I needed. Cleaned the car inside and out as well which is always a bonus.

09 January 2018

service

5

Very efficient, pleaseant staff, great facilities.

08 January 2018

service

5

Everything went smoothly without effort

04 January 2018

service

5

Everything went as planned

04 January 2018

service

5

Excellent customer servces

03 January 2018

service

5

Very happy and will think about getting my car serviced at Romford instead of Norwich now!

03 January 2018

service

5

The team worked hard to resolve numerous technical and administrative issues which were present initially and which also developed during the extended period in which my car was undergoing repairs.

30 December 2017

service

5

because the service was 5star

29 December 2017

service

5

As above, the problem was eventually resolved but took a considerable time to do so. I was kept informed of all progress by Holly.

28 December 2017

service

5

Great customer service

28 December 2017

service

5

quick, efficient service with courteous helpful staff.

28 December 2017

service

5

booked in at very short notice

23 December 2017

service

5

Was fitted in on the day as I arrived 1 week early. They went out of their way to do my service rather than go away and return the following week. Very pleased.

23 December 2017

service

5

Hollie followed up with calls and email to check I was happy. She was very helpful and friendly.

21 December 2017

sales

5

See 1 above

20 December 2017

service

5

Can never fault you guys

18 December 2017

service

4

Good service

15 December 2017