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Customer Reviews.

service

5

Very happy. Service completed on time with the added bonus of a valet!

06 June 2018

service

5

As always staff very welcoming and service quick and efficient.

06 June 2018

sales

5

Fabulous sales team really on the ball and so helpful a pleasure to deal with

04 June 2018

sales

5

Dani was very friendly and helpful

02 June 2018

service

5

We only had a first year check on the car , and it was dealt with very quickly with no fuss .

31 May 2018

service

5

Everything is so easy and simple

30 May 2018

sales

5

Again because of the sales executive Phillip Wallington

30 May 2018

sales

4

Friendly and helpful assistance

30 May 2018

sales

5

How can I expand on "completely satisfied"?

29 May 2018

service

5

Good customer journey throughout

28 May 2018

sales

4

I look for hassle free when buying a car, this experience was just that

27 May 2018

service

5

Holly the Customer Service Agent is excellent at her job, can't ask for more than that.

23 May 2018

sales

5

As above. Good, friendly, knowledgeable service and nothing was too much trouble.

21 May 2018

service

4

Overall experience

13 May 2018

service

5

Complimentary vehicle check. Easy to make appointment. Staff friendly and professional

10 May 2018

sales

5

Phil Ryan excellent throughout process

09 May 2018

sales

5

Fast and efficient

09 May 2018

service

5

I cannot think of anything that I could criticise

09 May 2018

service

4

They called me back to tell me what needs to be fixed and if they can go through

09 May 2018

service

3

They called late on Friday night I missed call and when tried to call back did not answer. called following day to ask about car, no one called back. Monday picked up car, all staff going home, they gave no feedback given regards fault.

09 May 2018

service

5

Customer service, technical knowledge.

05 May 2018

service

5

Everything done well

03 May 2018

service

5

Everything professionally handled. Loved the video of the service

03 May 2018

service

5

Whilst it took a while to resolve; it was fully resolved with a strong focus on customer satisfaction. The care taken by the technician meant I did not come hoem to find another problem.

01 May 2018

sales

5

Again great service, car was ready and waiting for me. Paper work was dealt with quickly and well explained.

01 May 2018

sales

5

The customer service and professionalism from the centre has always been of exceptionally high standard. You are made to feel like a V.I.P.

01 May 2018

sales

5

Lois Holmes @ Sytner Mini was very professional, friendly, knowledgeable and helpful and made the whole experience enjoyable.

30 April 2018

service

5

Very efficient

27 April 2018

sales

5

Very quick turnaround and great service by Daniel Edwards at Harold Wood Mini. From start to finish he was very helpful, knowledgeable and he explained everything in the new mini throughly.

27 April 2018

service

2

Service ran smoothly, but still didn't fix the reoccurring issue as it has happened again. Have emailed service advisor and no response twice! Wa told I would get a phone all on the day of the service for an update but I didn't

25 April 2018

service

2

Found a nail in tyre + told me that's the reason my tyre warning has been coming on weekly for months although car was taken to them for this problem months ago and no nail was found then! Car given back to me with a warning for headlight failure!

25 April 2018

service

5

I arrived early, 2 hours early infact! But I was seen earlier as all was done to get my car in earlier with not too much troubleAlso I love the video they send to you of a overall vehicle check so you can listen & see it.

24 April 2018

service

5

Top service by Holly, efficient and courteous.

24 April 2018

service

5

Professional

18 April 2018

sales

5

No need for complaint

17 April 2018

service

5

The staff are so friendly, helpful and knowledgeable

17 April 2018

service

5

I had to wait a couple of hours for the work to be completed but was looked after in nice surroundings so it wasn't a hardship!

17 April 2018

service

5

Very helpful and efficient

16 April 2018

service

5

They have done a great job..

13 April 2018

service

5

Mini had a puncture and trye was replaced while we waited

12 April 2018

sales

5

Lois came in to hand the car over on her day off as it was the only day we could drive up from Kent. Very helpful and informative.

12 April 2018

service

4

Great service, but not great customer skills.. I had to call to see if my call was ready & asked why I hadn’t received a call yet, she said she did call & leave voicemail but I didn’t get it..

12 April 2018

service

5

The service was great! S was the coffee!! Suggestion-It would be helpful if you restart the practice of delivering vehicles after service/repairs, even if it is for a nominal cost.

11 April 2018

service

5

friendly staff and efficient felt everyone had done a good job

10 April 2018

service

5

Great service and very professional

07 April 2018

service

5

Hollie Langsworthy was very efficient and knowledgeable.

05 April 2018

sales

5

Staff very helpful and friendly, nice touch when picking car up thanks Daniel

05 April 2018

service

5

As above.

03 April 2018

service

4

Same as above waiting around too long did not meet my expectations

03 April 2018

service

3

Waiting time to pick car up

03 April 2018