OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
165 ratings and 113 comments received in the last 90 days.
18 April 2025
Oliver was very patient and showed me how to set up the apps on my car. I had a test drive with Debbie to see how I got on with driving the mini again very patient and knowledgeable
18 April 2025
The service and advice from Oliver was faultless. The new payment procedure from Mini however detracts from the personal service offered by a dealership.
15 April 2025
N
10 April 2025
Love my car and everything was managed so smoothly
02 April 2025
Service was excellent!
02 April 2025
Friendly salesman not pushy
30 March 2025
Oliver Swan at Sytner Harold Wood was fantastic.
27 March 2025
Love the new car. Martins was so good at explaining everything
27 March 2025
Martin kept me informed every step of the way answering any questions I had.
22 April 2025
All aspects of my visit were covered accurately and most professionally.
22 April 2025
Computer was not updated to show latest service.
21 April 2025
During the new and complicated Mini purchasing and payment procedure Oliver provided great communication and customer service.
21 April 2025
Treated well, good communication. Car was ready earlier than expected
20 April 2025
My car gearbox was service satisfactorily
19 April 2025
Video is explained satisfactory
18 April 2025
Friendly approach and very professional
18 April 2025
Umair and Adam were very professional and helpful. They explained what was wrong with my car and kept me informed on the phone as to what was happening. Umair was very friendly and chatty when I collected the car.
17 April 2025
Mix up early on about mot protect, but Umair sorted it out to my satidfaction
17 April 2025
Easy experience
23 April 2025
No problem with delivery and help.