OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
90 ratings and 64 comments received in the last 90 days.
08 August 2025
Simple process to trade in old Mini and purchase new
02 August 2025
My experience at the Mini Centre was really good. The Salesman, Akeem King, was friendly and helpful and I didn't feel rushed or pressurised at all in my decision making.
26 July 2025
Delivery with Oliver great
21 July 2025
Very satisfied. Always kept up to date with progress of the car. Staff always helpful. Full marks to Oliver(Swan). Made the process so easy
20 July 2025
Martins was responsive and super helpful throughout the process
10 June 2025
Easy peasy hand over.. lovely friend team at mini Harold wood ..
17 August 2025
From the first greeting when we arrived to collecting my car everything went smoothly All staff polite and helpful Can't praise them enough
17 August 2025
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14 August 2025
I was cold at the time they said they would call and my car was ready for collection when they said it would be
12 August 2025
Good service and assistance
06 August 2025
Work done as expected
06 August 2025
Request for an earlier collection was met
06 August 2025
A good service. Friendly staff
06 August 2025
Good service with a smile, putting the customer first. Gave good advice regarding what needed doing, and more importantly what didn't need doing till my next service.
29 July 2025
Friendly environment, polite staff
29 July 2025
Dropped car off really easily and was told when ready
14 August 2025
Professional, polite, helpful