OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 74 comments received in the last 90 days.
26 September 2025
They were very helpful
25 September 2025
Really good service, kept me informed of progress all the way through.
12 September 2025
They had issues with IT it was very frustrating and somewhat made the exspearance cold
14 August 2025
Professional, polite, helpful
08 August 2025
Simple process to trade in old Mini and purchase new
02 August 2025
My experience at the Mini Centre was really good. The Salesman, Akeem King, was friendly and helpful and I didn't feel rushed or pressurised at all in my decision making.
26 July 2025
Delivery with Oliver great
21 July 2025
Very satisfied. Always kept up to date with progress of the car. Staff always helpful. Full marks to Oliver(Swan). Made the process so easy
20 July 2025
Martins was responsive and super helpful throughout the process
12 October 2025
Sean was very good
12 October 2025
As above and very good personalised engagement.
12 October 2025
Efficient and professional.
08 October 2025
Always use you guys.
08 October 2025
On the day of the service, the staff were very attentive to my needs and kept me up to date with progress throughout the day.
08 October 2025
Kept me updated and kept to time
05 October 2025
I've always found the staff to be helpful and able to deal with my questions and queries.
05 October 2025
Very attentive
05 October 2025
Once again despite being one of several customers I was made to feel comfortable and important from all members of staff.
04 October 2025
Excellent service and staff and pre-check video meant I didn't need to have as much done as I'd thought.
10 October 2025
Oliver and Jes ironed out some issues from the original order placement and have assisted with any minor queries since pickup.