OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
98 ratings and 85 comments received in the last 90 days.
11 March 2026
Akeem King was the sales advisor during our purchase and arranging delivery he was amazing and was part of the decision as to why we choose a mini instead of another car
10 March 2026
Jes and Oliver took over from mini Maidstone and sorted out all my issues with them to my complete satisfaction
10 March 2026
I have been a Sytner Harold Wood customer for many years now and have always been very satisfied with my experience with them. Thank you Mark Farrugia for all your help and patience with the journey in ordering my new car.
06 March 2026
Exceptional sales service! Quick, easy and reliable. The handover was excellent! Manager Iain was great! Akeem and Kaitlyn did a wonderful job too!
05 March 2026
Sorted out a problem, and I am very happy with the result
24 February 2026
The car is so beautiful I'm so happy with it , and Oliver swan went above and beyond in helping me to purchase itv
18 February 2026
Mark was really helpful every step of the way
14 February 2026
Because Phil was really helpful
06 February 2026
Ollie was brilliant at explaining everything throug the process, my options and extras.
18 March 2026
All the staff were very professional and the place had a relaxed atmosphere
18 March 2026
It was good
17 March 2026
My vehicle was booked in very quickly. Sean and his team were very attentive, and kept me informed of the progress. The workshop were very thorough, and replaced components that were not the initial problem, a very professional service.
17 March 2026
Very helpful kept me informed what was happening , the mechanic i dealt with was very professional and could not have been more helpful
17 March 2026
Fest thing met a nice lady who I gave my keys toand told me a time it would be ready and I went off and come back the lady come over and told me it would be 10 minutes later got my car all done wood have been nice to get my invoice but had to wait
17 March 2026
Great staff and took the length of time they said it would. I waited at mini for my car and the staff checked in with me and kept me updated.
17 March 2026
From start to finish Sean kept me updated
14 March 2026
Completely satisfied
12 March 2026
All good
09 March 2026
nice seating area waiting for car to be ready
FIND Sytner Harold Wood.
Address
- A12 Colchester Road, Harold Wood, RM3 0GX
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:30
- Sun:10:00 - 16:00
Phone
- 01708 332 900
Brentwood as well as surrounding areas including Grays, Dagenham, Romford and Barking
Address
- A12 Colchester Road, Harold Wood, RM3 0GX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01708 332 900
Brentwood as well as surrounding areas including Grays, Dagenham, Romford and Barking
17 March 2026
It was quick, straight forward and easy to organise the purchase. plus, the event that was coming up helped. I'd also like to point out the person we purchased the car through at Sytner Harold Wood - Oliver Swan. He was very effective all round.