OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
118 ratings and 62 comments received in the last 90 days.
16 July 2022
Harvey page kept me informed and up to date at all time with regular phone calls and if I had any questions he always phoned me back quickly
16 July 2022
Even though there was a fault with the cycle rack this was dealt with quickly and efficiently.
14 July 2022
Smooth from start to finish
13 July 2022
The staff have been attentive and I have been very happy with the process.
11 July 2022
Everything went perfect and smoothly what else can you ask for
08 July 2022
Sales manager Rebecca was excellent from start to finish, friendly and efficient. I was kept up to date regularly and everything went very smoothly.
08 July 2022
Car was perfect and I was shown everything about the new spec
07 July 2022
The sales lady went above and beyond.
06 July 2022
I was looked after by Phil Wallington who has been brilliant. He went through everything in detail and because of the factory wait time he kept me regularly up dated. The car hand over went like clockwork - he has been first class
19 July 2022
Because I feel BMW are trustworthy company and always feel safe letting them service and MOT my car
18 July 2022
Keep up to date on progress and was sent a helpful video
14 July 2022
Great customer service
12 July 2022
Steven silk on the front desk was very helpful, professional and made everything from drop off of vehicle, to pick up smooth and easy.
11 July 2022
Fast service whilst I waited, coffee and water available. I've been told they're having a refit soon and can't wait.
05 July 2022
Quick drop off and pick up, nice clean car afterwards
04 July 2022
They fixed my car
04 July 2022
I was recommended several things for my the car, and they offered me to pay via the bumper scheme
02 July 2022
Efficient and thorough
01 July 2022
Once again an excellent service with pkeasant and friendly staff
19 July 2022
Lovely and helpful staff