OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
125 ratings and 98 comments received in the last 90 days.
25 July 2026
Mark has been very helpful in making my decision. Thanks a lot!
21 July 2026
Smooth ordering process, Mark was able to source a car that was close to our desired spec. Resulting in taking delivery within weeks rather than months.
19 July 2026
Kaitlyn was attentive and kept me informed frequently.
06 July 2026
Mark was extremely helpful and made all the paperwork easy to handle. Overall, everything was completed very quickly, and appointments were adjusted to fit my schedule. I'm very happy with the service I received for my Mini Cooper at Synter
05 July 2026
Very welcoming, helpful and polite staff. Very friendly
22 June 2026
Kaitlyn was so welcoming and upbeat throughout the whole entire process.
18 June 2026
Mark Farrugia was great, he did a fantastic job sorting out our second car from MINI Sytner. We ran into a variety of issues along the way and Mark helped us solve every single one. Very much appreciated. Thank you!
16 June 2026
I was very satisfied with my experience at the Centre throughout the process. The team was professional, friendly, and kept me informed at every stage. They answered all my questions promptly and made the process very straightforward.
16 June 2026
Kaitlyn was an absolute gem, so helpful and knowledgeable and very patient. She is a credit to Mini. I normally get quite anxious however at no point did I feel any pressure, everything was completed with my comfort at the forefront. Thank youKaitlyn
01 August 2026
very happy with all aspects of the service
31 July 2026
Could not ask for more assistance from Centre. As the part need was not available, they arranged hire car whilst waiting for the part to arrive in the UK
31 July 2026
Very kind polite, friendly and efficient service from Sean regarding my MOT.
29 July 2026
process went very smoothly
29 July 2026
10/10 Amazing customer service
28 July 2026
100% satisfied with the friendly professional service.
28 July 2026
Excellent service, well organised
28 July 2026
Harold Wood the centre we visited was a very clean and presentable environment. The staff acted in a very professional manner
28 July 2026
Amazing work from the service team Big up Sean frost
27 July 2026
As always.. very professional yet friendly experience from start to finish..Sean's great, will defo be back!
FIND Sytner Harold Wood.
Address
- A12 Colchester Road, Harold Wood, RM3 0GX
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:30
- Sun:10:00 - 16:00
Phone
- 01708 332 900
Brentwood as well as surrounding areas including Grays, Dagenham, Romford and Barking
Address
- A12 Colchester Road, Harold Wood, RM3 0GX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01708 332 900
Brentwood as well as surrounding areas including Grays, Dagenham, Romford and Barking
29 July 2026
We were only browsing so as to purchase over the following 4 to 6 weeks. Our conversation with Mark Farrugia was so pleasant and we felt like talking to a friend, without any pressure to buy. But we ended up buying as Mark built really good rapport.