OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
89 ratings and 71 comments received in the last 90 days.
16 June 2026
Kaitlyn was an absolute gem, so helpful and knowledgeable and very patient. She is a credit to Mini. I normally get quite anxious however at no point did I feel any pressure, everything was completed with my comfort at the forefront. Thank youKaitlyn
12 June 2026
Friendly and polite staff at this dealership and you always get a call back when you leave a message
04 June 2026
Very pleased with my car and the process of the purchase. Oliver was very helpful and offered great customer service.
03 June 2026
Great service
28 May 2026
Very good sales man Oliver Swan very helpful throughout purchase and very good at setting up car and explaining how everything works
27 May 2026
Great staff completely explained the car, test drive, then saw my car made purchase ??
22 May 2026
Mark was excellent all the way from order to the end
22 May 2026
Because our sales advisor Oliver Swan made the process seamless
12 May 2026
The salespeople were able to discuss the options I wanted and work to incorporate them into the deal agreed.
17 June 2026
Good personable service from the rep Sean Frost, who kept informed and up to date on works being done
17 June 2026
Great service and was kept up to date either calls and videos
17 June 2026
Excellent customer service from start to finish. Swift service, good communication.
17 June 2026
All fine
17 June 2026
The whole experience was easy, clear and quick I was greeted and after dropping the car off told the next steps so knew exactly what to expect
04 June 2026
Very helpful and professional
04 June 2026
Efficiently dealt with and happy with the service provided
03 June 2026
Sean frost made the difference. Excellent service start to finish
01 June 2026
Great service
28 May 2026
Umir was professional and informative throughout
FIND Sytner Harold Wood.
Address
- A12 Colchester Road, Harold Wood, RM3 0GX
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:30
- Sun:10:00 - 16:00
Phone
- 01708 332 900
Brentwood as well as surrounding areas including Grays, Dagenham, Romford and Barking
Address
- A12 Colchester Road, Harold Wood, RM3 0GX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01708 332 900
Brentwood as well as surrounding areas including Grays, Dagenham, Romford and Barking
16 June 2026
I was very satisfied with my experience at the Centre throughout the process. The team was professional, friendly, and kept me informed at every stage. They answered all my questions promptly and made the process very straightforward.