OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
95 ratings and 81 comments received in the last 90 days.
08 May 2026
i am giving this feedback because customer service is 100% We're very happy with the service we received
05 May 2026
Good service just hard to get hold of the person handling our purchase
03 May 2026
From the minute we turned up the young man mark who was dealing with me and my niece he was very polite and knowledgeable about the car he couldn't do enough for us
23 April 2026
Great customer service
22 April 2026
test drive and handover process is smooth and effcienet. Vechicle delivered fast.
18 April 2026
My experience was great, my car arrived much earlier than expected and I was kept in the loop for the entire process.
17 April 2026
It was such a smooth processs, Akeem really helped me through all of it. It was my first time buying a new car and he was so reassuring and answered all of the questions that I had.
08 April 2026
Very satisfied with Mini the car was delivered earlier than expected and everything was in place to proceed with the sale Debbie Giles was very professional and extremely helpful and made sure we felt happy with the whole process.
07 April 2026
Debbie Giles was great. She answered every question I had and kept me informed throughout the process
13 May 2026
Kept up to date on progress throughout
12 May 2026
Always kept intouch
12 May 2026
Your service and attention to detail is second to none.
10 May 2026
Akeem King was great as I was not sure what I was looking for and he explained all options I could go for
08 May 2026
Always efficient and carries out the work nicely.
07 May 2026
Very polite and helpful staff Chloe on. Reception was very kind & helpful as i was feeling great
07 May 2026
Very happy
07 May 2026
Polite professional
05 May 2026
Very professional from start to finish
29 April 2026
Great service
FIND Sytner Harold Wood.
Address
- A12 Colchester Road, Harold Wood, RM3 0GX
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:30
- Sun:10:00 - 16:00
Phone
- 01708 332 900
Brentwood as well as surrounding areas including Grays, Dagenham, Romford and Barking
Address
- A12 Colchester Road, Harold Wood, RM3 0GX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01708 332 900
Brentwood as well as surrounding areas including Grays, Dagenham, Romford and Barking
12 May 2026
The salespeople were able to discuss the options I wanted and work to incorporate them into the deal agreed.