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Customer Reviews.

service

5

All the team was very nice and approachable. I was given detailed information and all my questions where answered to my satisfaction. I even received a video of my car which explained and showed where the faults where.

14 August 2019

service

5

The car was ready as agreed just we had some waiting around as Holly hadn't been advised we were waiting it was a very hot day and the waiting area was far too hot but Holly apologised and all was well. she followed up the next day to double check.

12 August 2019

service

4.5

Would have 5/5 but unfortunately I couldn't book a courtesy car for when I had the car serviced, unless I waited for 6 weeks. The staff kept me fully informed and I was able to walk to the local shops to get lunch and pass the time.

12 August 2019

sales

5

Happy friendly staff, who will even make you a latte ! Great atmosphere all round. Highly recommended ??

11 August 2019

service

5

All staff members were first class

11 August 2019

sales

5

Salesperson & finance persons all very professional

11 August 2019

service

5

It did take two visits to get to the problem but, in the process, another fault was identified and rectified. I did not have to ask for a contribution to the cost of the repairs - it was just sorted. Fantastic service - thank you.

08 August 2019

service

3.5

good service

06 August 2019

service

5

Holly is a superstar, she went far beyond my expectations to ensure a perfect service.

05 August 2019

service

5

Service completed. Had a life to the station. Polite staff

03 August 2019

sales

5

I was very specific on the criteria for my second mini and Phillip was able to find me a car that ticked all the boxes. I was kept informed of the progress of the car along the way and the 'unveiling' was great fun.

03 August 2019

service

4

Good service but had a bit of a long wait for the car to be cleaned

02 August 2019

service

4

The staff were very kind and thoughtful

01 August 2019

service

5

All of the above, kept really well informed Holly was extremely helpful I thought was really positive and a real asset to your company.

30 July 2019

service

5

Staff very efficient no hanging about

30 July 2019

service

4

Service light still coming in so I need to come back to get it reset & I live 20 miles away.

30 July 2019

service

5

Always a very warm welcome made to feel at home.

30 July 2019

service

5

Very helpful and knowledgeable - explained the service procedure how long it would take and the cost

30 July 2019

service

5

Always phoning me to let me know what is happening very smooth transaction.

30 July 2019

service

5

As above . Excellent customer service

30 July 2019

service

5

The service provided by all the staff was very professional and at all times was very friendly and helpful especially by the Customer Service Adviser (Hayley)

28 July 2019

service

5

Sorted out all the issues

28 July 2019

service

5

No issues

25 July 2019

sales

4

BECAUSE THE STAFF ARE VERY HELPFUL AND GUIDE US THROUGH THE WHOLE TRANSACTION

25 July 2019

sales

4

Good service

24 July 2019

service

4

Always being kept up to date with how the service was progressing

20 July 2019

sales

3

Just waited an extra week for the car

18 July 2019

service

5

Service received at Syntner Harold Wood was excellent. Unfortunately did not take a note of the gentlemans name that assisted us. He went over and above and helped my Partner with a couple of issues with his BMW too.

17 July 2019

service

5

I have had the car for five years and I have received very good service in that time

17 July 2019

service

5

Friendly staff, done on time, no issues.

12 July 2019

service

5

reat service and product. Reasonable prices. Friendly team

08 July 2019

service

5

Very easy and simple process.

03 July 2019

service

5

Given help when I have needed it.

03 July 2019

sales

4

Chap delivered it was wonderful.

02 July 2019

sales

5

Knowledgeable staff and no hard sell.

01 July 2019

service

5

Car was booked in quickly, requested a courtesy car at short notice and was found one. Excellent customer service, very helpful and polite

01 July 2019

service

5

Good as new

01 July 2019

sales

5

Went along during one of the loyalty weekends; offered great deal and found the car that fitted my brief.

25 June 2019

service

5

No issues

25 June 2019

service

5

service was carried out as quick as possible and any problems spoken about.

24 June 2019

service

3

Efficient. But poor quality video as couldn't hear anything so no idea what was done

24 June 2019

sales

5

Jess kept me updated fab service

22 June 2019

service

5

They were honest, quick and 95%perfect the two decimal substracted : 1 they did not find the fault on my rear break light intermittent alarm 2 they forget to reset the maintenance warning, so the car still say that I am past due maintenance.

20 June 2019

service

5

Easy to book, helpfil friendly staff, handy while you wait booking slots & great facilities while you are waiting.

20 June 2019

service

4

Work carried out well

20 June 2019

service

5

The woman who served me made all the correct enquiries about the repairs and we were amazed at the outcome and truly grateful!! Despite the extra time taken to repair the vehicle and my exasperation her service was polite and accommodating.

19 June 2019

service

5

consistent updates and support from the team

18 June 2019

sales

5

Fantastic customer service as expected by brand.

18 June 2019

service

5

Good communication with holly and car was ready when I went to collect it

18 June 2019

service

3

On Invoice is incorrect registration number !