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Customer Reviews.

service

5

Fast booking time Good customer service

23 October 2020

service

5

Completely satisfied , staff ensured my needs were met.

23 October 2020

service

5

The issue with my car was investigated and fixed within a few days. Great service all round.

22 October 2020

sales

5

Weekly updates. Responded to emails and calls promptly

22 October 2020

service

5

Everything was taken care of

18 October 2020

service

5

The work that was completed on my car was completed at a high standard.

17 October 2020

service

5

The nicest employees and really clear processes, especially given the pandemic

17 October 2020

service

3

I was suprised that the car did not get its normal clean. I have also in the last week had to redo the tyre pressures which I would have thought would have been covered by the service.

15 October 2020

sales

5

Arrived quicker than expected

14 October 2020

service

5

Professional and helpful.

12 October 2020

sales

5

Extremely helpful young man explained everything in a clear concise way.

12 October 2020

sales

5

Kept very up to date of when my vehicle would be ready and the handover was very quick and smooth.

09 October 2020

sales

5

Phil, our salesman was very friendly, and knowledgeable. He kept us informed throughout the whole experience.

09 October 2020

service

5

Job done with no fuss and a nice smile!

09 October 2020

sales

5

sales assistant was so helpful and nothing was too much trouble. very efficient and professional

08 October 2020

sales

5

took time to show me all the car points very friendly experience

08 October 2020

sales

5

Easy to arrange and regular updates. Felt confident throughout the process. Easy to arrange a collection date at my convenience and car was waiting for me out front when I arrived. Everything explained perfectly by Julie-Anne and very smooth handover

06 October 2020

sales

5

Start to finish v professional

05 October 2020

service

5

Kept me informed at all times. Can not find any fault . Well done to all the staff. Especially in these times ????

05 October 2020

sales

5

Arrived on time and love the car

04 October 2020

sales

5

The sales person was polite and assisted professionally to ensure we purchased the Mini right for us!

03 October 2020

service

5

Since I brought the car for my daughter the the sales and aftercare has been fantastic.

02 October 2020

service

5

I think they did a very good job. Driving the car home felt like I was driving a new car.

02 October 2020

sales

4

I was kept informed all the time to say how the car was progressing by my salesman he showed me photos and I had weekly update .when I picked my car up he went through everything with me and made sure I was happy and confident with every thing

02 October 2020

service

5

All my experiences with this centre have been professional and the staff are approachable, friendly and efficient.

01 October 2020

service

5

Never had any problems

01 October 2020

service

5

Always impressed by and very happy with the service provided.

30 September 2020

sales

5

Delivery time was better than expected!

28 September 2020

sales

5

Professional fro start to finish

27 September 2020

service

4

Because, inspite of covid, the proceedure ran smoothly.

27 September 2020

service

5

Brilliant communication and politeness. Holly, the customer service advisor is a credit to your team.

26 September 2020

service

5

Booking and check in was very efficient

26 September 2020

service

5

I put my Mini in for a service and M O T. The car also had a warning of a problem displayed on the dashboard. Everything was sorted out in a satisfactory way.

25 September 2020

service

5

Love the video they send you ref what's need doing and what been completed

24 September 2020

sales

5

Efficient and knowledgeable

22 September 2020

sales

5

Very good service, the car was ready, clean and had that wonderful new car smell.

22 September 2020

sales

5

Jacob was kind and provided me with advice.

22 September 2020

sales

5

We have purchased cars from Phil Wallington in the past. He is super helpful, calls when he says he'll call and works hard.

22 September 2020

service

5

Great service

19 September 2020

service

5

As usual all the staff at Sytner Harold Wood were polite, helpful and went that extra mile.

18 September 2020

service

4

Efficient and easy to deal with

18 September 2020

service

5

Kept informed throughout by Holly

18 September 2020

sales

5

The sales person Julie-Ann Kole-Emmanuel, at styner Harold Wood, vwas very professional throughout, and very polite, she explained evert hung clearly, and we were very confident in her knowledge.

18 September 2020

sales

5

Friendly and helpful staff and made the whole process very easy

18 September 2020

service

5

Holly was superb - kept me informed and up to date at all stages.

18 September 2020

sales

5

Phil was amazing as usual- very attentive, helpful and courteous. He kept me informed every step of the way and listened to my needs.

18 September 2020

sales

5

The staff were excellent particularly sales executive Harvey Page.

18 September 2020

service

5

I felt me and my car was important

07 September 2020

sales

5

I was very please with the welcome and customer serv8ice of the MINI dealership in Romford

07 September 2020

service

5

Holly's communication was quick and clear