Fast booking time Good customer service
Fast booking time Good customer service
Completely satisfied , staff ensured my needs were met.
The issue with my car was investigated and fixed within a few days. Great service all round.
Weekly updates. Responded to emails and calls promptly
Everything was taken care of
The work that was completed on my car was completed at a high standard.
The nicest employees and really clear processes, especially given the pandemic
I was suprised that the car did not get its normal clean. I have also in the last week had to redo the tyre pressures which I would have thought would have been covered by the service.
Arrived quicker than expected
Professional and helpful.
Extremely helpful young man explained everything in a clear concise way.
Kept very up to date of when my vehicle would be ready and the handover was very quick and smooth.
Phil, our salesman was very friendly, and knowledgeable. He kept us informed throughout the whole experience.
Job done with no fuss and a nice smile!
sales assistant was so helpful and nothing was too much trouble. very efficient and professional
took time to show me all the car points very friendly experience
Easy to arrange and regular updates. Felt confident throughout the process. Easy to arrange a collection date at my convenience and car was waiting for me out front when I arrived. Everything explained perfectly by Julie-Anne and very smooth handover
Start to finish v professional
Kept me informed at all times. Can not find any fault . Well done to all the staff. Especially in these times ????
Arrived on time and love the car
The sales person was polite and assisted professionally to ensure we purchased the Mini right for us!
Since I brought the car for my daughter the the sales and aftercare has been fantastic.
I think they did a very good job. Driving the car home felt like I was driving a new car.
I was kept informed all the time to say how the car was progressing by my salesman he showed me photos and I had weekly update .when I picked my car up he went through everything with me and made sure I was happy and confident with every thing
All my experiences with this centre have been professional and the staff are approachable, friendly and efficient.
Never had any problems
Always impressed by and very happy with the service provided.
Delivery time was better than expected!
Professional fro start to finish
Because, inspite of covid, the proceedure ran smoothly.
Brilliant communication and politeness. Holly, the customer service advisor is a credit to your team.
Booking and check in was very efficient
I put my Mini in for a service and M O T. The car also had a warning of a problem displayed on the dashboard. Everything was sorted out in a satisfactory way.
Love the video they send you ref what's need doing and what been completed
Efficient and knowledgeable
Very good service, the car was ready, clean and had that wonderful new car smell.
Jacob was kind and provided me with advice.
We have purchased cars from Phil Wallington in the past. He is super helpful, calls when he says he'll call and works hard.
As usual all the staff at Sytner Harold Wood were polite, helpful and went that extra mile.
Efficient and easy to deal with
Kept informed throughout by Holly
The sales person Julie-Ann Kole-Emmanuel, at styner Harold Wood, vwas very professional throughout, and very polite, she explained evert hung clearly, and we were very confident in her knowledge.
Friendly and helpful staff and made the whole process very easy
Holly was superb - kept me informed and up to date at all stages.
Phil was amazing as usual- very attentive, helpful and courteous. He kept me informed every step of the way and listened to my needs.
The staff were excellent particularly sales executive Harvey Page.
I felt me and my car was important
I was very please with the welcome and customer serv8ice of the MINI dealership in Romford
Holly's communication was quick and clear